Nissan × Buddy
Nissan service showroom
Buddy×Nissan Australia

2026 · eLearning Development Proposal

NSSW NEXT
Learning Journey

Six connected service modules, redesigned from source material into one clear, cohesive and engaging learning experience.

Instructional design led. Scenario driven. Built for the dealership service floor.

View supplied documents

Executive summary

From six documents to one learning journey

Buddy has reviewed the 6 supplied NSSW NEXT documents and counted 17,929 words, representing an estimated 152 learning minutes across the 6 modules.

The source materials contain valuable service processes, customer behaviours and operational guidance, but will benefit from an instructional design pass before production.

Buddy will work with Nissan to organise the content, validate references to the 15 Key Actions, incorporate relevant existing videos and use the original modules as a reference point where helpful.

The goal is not simply to reproduce the Word documents. The goal is to transform them into a clear, cohesive and engaging learning journey.

At a glance

Documents reviewed
6
Modules
6
Words identified
17,929
Estimated output
152 minutes
Recommended pathway
Storyline
  1. 01Service Marketing
  2. 02Service Appointment
  3. 03Service Reception
  4. 04Service Work & Quality Control
  5. 05Vehicle Return
  6. 06Follow-up & Service Readiness

Content audit

What the source material contains

Buddy has reviewed all six supplied NSSW NEXT documents and measured the complete content volume, giving Nissan an evidence-based estimate of learning duration before a single screen is designed.

17,929

Words of source content

152

Estimated output minutes

7

Embedded visuals

01Service Marketing
5,157
43 min460-minute bandAttracting, retaining and communicating with service customers.
02Service Appointment
3,230
27 min240-minute bandBooking quality, preparation and setting customer expectations.
03Service Reception
3,458
29 min040-minute bandArrival experience, needs analysis and transparent agreement.
04Service Work & Quality Control
2,410
21 min025-minute bandWorkshop process discipline, communication and quality gates.
05Vehicle Return
1,121
10 min025-minute bandExplanation of work, invoice clarity and handover confidence.
06Follow-up & Service Readiness
2,553
22 min125-minute bandPost-service contact, loyalty and readiness for the next visit.
Total17,929152 min71 × 60 · 2 × 40 · 3 × 256 modules of NSSW NEXT source content

Estimated learning duration is based on approximately 120 source words per learning minute. This is a planning assumption that allows for reading, narration, navigation, reflection and interaction. Final duration will be confirmed through instructional design and storyboard approval.

View supplied documents

Estimated minutes use approximately 120 source words per learning minute, giving about 149 minutes across the programme, or 152 estimated minutes once each module is rounded up. Each module is then placed in the next applicable submitted band of 25, 40 or 60 minutes. Service Marketing is approximately 43 minutes, so it sits in the 60-minute band.

Module 1 uses the confirmed Microsoft Word count of 5,157 words. Remaining word counts are based on the supplied final files and will be reconfirmed during project commencement.

Instructional design

From source material to learning experience

The supplied documents are comprehensive, but some material may require reorganisation, consolidation or clarification. Buddy will complete an instructional design pass before development to create a logical learning experience across all six modules.

Content restructuring

Reorganise haphazard or overlapping material into a logical sequence.

Content consolidation

Identify repetition and combine related information without losing required meaning.

Learning objectives

Confirm what learners need to know, do and demonstrate in each module.

Scenario opportunities

Convert customer service behaviours and dealership decisions into realistic practice activities.

Assessment strategy

Create meaningful checks that measure application rather than simple recall.

Reference alignment

Cross-check references and numbering against the approved 15 Key Actions booklet.

The instructional design process may recommend moving detailed reference material into downloadable resources or optional exploration panels. This can reduce cognitive load while keeping important information available.

Included in every pathway

  • One complete instructional design pass
  • Reorganisation of source content
  • Content chunking
  • Removal or consolidation of duplication
  • Learning objective alignment
  • Recommendations for interactions and scenarios
  • Assessment planning
  • Cross-checking against the 15 Key Actions booklet
  • One consolidated client review of each storyboard

Duration protection

The current investment is based on an estimated 152 learning minutes, priced in Nissan's submitted 25, 40 and 60 minute development bands. Buddy will complete an instructional design audit before development. If restructuring, additional supplied material or video content materially changes the approved learning duration, the final investment will be reconciled using the agreed per-output-minute rate.

Validation

15 Key Actions validation

Required before storyboard approval

The six modules refer throughout to Nissan's 15 Key Actions. Nissan has advised that the numbering within the current Word documents may not align with the latest booklet.

Before storyboarding is finalised, Buddy will

  • Obtain the approved 15 Key Actions booklet.
  • Map each module reference to the correct action.
  • Identify inconsistent numbering.
  • Confirm terminology with Nissan.
  • Apply the approved numbering throughout all six modules.
  • Create one master reference map for quality assurance.

Concept mock-up

Interactive key actions journey map

Select an action to preview how the journey map would link each key action to a module.

Final labels and descriptions will be populated from the approved booklet.

Reference material

Using the existing Nissan ecosystem

Existing assets are valuable context. Buddy will use them to understand what already works, then improve clarity, engagement and consistency.

Original SCORM modules

The original modules can help Buddy understand the existing learning structure, historical design decisions, assessments and technical configuration.

Recommended reference input

NSSW NEXT videos

Supplied videos will be reviewed for relevance, quality, duration and opportunities for integration.

15 Key Actions booklet

The latest approved booklet will become the source of truth for action names, numbering and cross-module references.

Buddy recommends receiving the original SCORM packages. They will be treated as reference material rather than a design limitation. The new experience should retain what remains useful while improving clarity, engagement, accessibility and consistency.

Build levels

See what each level looks like

Only completed Buddy examples are shown here. Choose a build level to open the live concepts we have already produced at that level.

Bespoke Concept — Storyline Advanced
StorylineRecommended

Bespoke Concept — Storyline Advanced

View live example
Nissan Storyline — Navara
StorylineRecommended

Nissan Storyline — Navara

View live example
Nissan Juke — Creative 2026
StorylineRecommended

Nissan Juke — Creative 2026

View live example

Completed Buddy concepts at the Storyline level. These are real published examples, not finished NSSW NEXT modules.

Rise title card

Rise

Best for structured, responsive learning delivered efficiently.

Storyline title card

Storyline

Best for custom scenarios, service behaviours and interactive practice.

Custom HTML title card

Custom HTML

Best for premium journeys, simulations and reusable digital learning ecosystems.

Grade walk

Buddy

Choose the right grade for every need

Like selecting a vehicle grade, each build level delivers a different balance of speed, engagement and premium finish.

For every new model

Select a grade below to explore each build level

Storyline

Storyline

AUD $6,952 – $14,488fixed price per module band (25 / 40 / 60 min)

Storyline

The recommended core build. Scenario-led service conversations, branching decisions, coaching feedback and a reusable Nissan character library.

Best use cases

Service reception scenarios

15 Key Actions practice

Customer behaviour coaching

Learner benefit

Practice real dealership conversations before facing them on the floor.

Nissan benefit

Measurable behaviour change across the service journey, not just knowledge recall.

The full picture

Bespoke Storyline builds with branching logic, consequence based feedback and premium visual direction. Learners navigate realistic service reception, quality control and vehicle return moments where their choices shape the customer outcome. This is the level that turns the six documents into practised service behaviour.

Technical

The technical engine room

How the six NSSW NEXT modules are built, packaged, tracked and kept consistent from the first storyboard to LMS handover.

Technical Training

Technical Training

Focused, hands-on workshop learning

Storyline

Storyline

Scenario-led interaction

Custom Storyline

Custom Storyline

Premium visual storytelling

Capability and delivery stack

Tap each area below to expand details

Fast, responsive, accessible modules with clean visual design and consistent navigation.

Advanced service scenarios, branching, custom interactions and premium visual storytelling.

Fully bespoke web based learning ecosystems with premium branding and rich media.

Reliable packaging and testing across LMS environments with consistent tracking.

Forward compatible data capture for richer analytics across the six service modules.

Visibility of learner progress, completion and service capability tracking.

A reusable Nissan advisor and customer library shared across every module.

Connected learning across the six modules

Key technical solutions

SCORM and LMS compatibility

Packaged, tested and validated against the target LMS before delivery.

Desktop and laptop first

Desktop prioritised design with tablet compatibility for dealership use.

Staggered module releases

Modular build system so the six modules can roll out in phases.

Quality and consistency

Templates, style guides and reusable components across all six modules.

Source files and documentation

Full handover with documentation, asset libraries and build guides.

Continuous improvement

Structured feedback loops and analytics to refine learning effectiveness.

Quality framework

Human centred designStory principlesConsistent writingVisual standardsPeer reviewLeadership reviewClient feedback loops

Buddy concept exploration

Concepts we have been exploring for you

Recent Buddy concepts demonstrate how character, storytelling and memorable visual systems can make digital learning feel more human.

Rise, Storyline and Custom HTML examples

Live Buddy concepts at each build level, so Nissan can see exactly what the Rise, Storyline and custom HTML pathways look and feel like before choosing one.

Bespoke Concept — Rise
RiseBasic

Bespoke Concept — Rise

View live example

This concept was created to show how Articulate Rise can be elevated into something far more engaging, polished, and modern than a standard module. Built around body electrical systems, it uses clean visual design, microlearning structure, audio support, and strong pacing to make technical knowledge easier to absorb. The concept proves that even at the most cost effective level, Nissan can still deliver learning that feels premium, clear, and enjoyable to complete.

  • A cost effective way to deliver strong quality at scale across technical, compliance, or foundational learning.
  • A cleaner microlearning approach that makes technical information easier to understand and retain.
  • Faster rollout and easier maintenance without sacrificing presentation or learner engagement.

Rise pathway — fixed band pricing from AUD $2,302 per module

Nissan Rise — Fundamentals of Electricity
RiseBasic

Nissan Rise — Fundamentals of Electricity

View live example

This concept refreshes a traditionally dry topic with a cleaner, more modern, and more approachable experience. Because our core team has worked on this type of Nissan course before, the concept shows how existing content can be reimagined with better pacing, stronger visual hierarchy, and a more confident digital feel. The result is something more approachable, more engaging, and more in tune with the future facing nature of Nissan's product and technical learning.

  • A fresh way to modernise legacy or traditional technical content without overcomplicating it.
  • Better learner acceptance through a clearer, more visual, and more approachable experience.
  • A scalable refresh model that can be applied across similar technical modules in future.

Rise pathway — fixed band pricing from AUD $2,302 per module

Bespoke Concept — Storyline Advanced
StorylineRecommended

Bespoke Concept — Storyline Advanced

View live example

This concept was designed to show a more premium and contemporary direction for Storyline within the Nissan environment. It brings together modern Nissan inspired typography, stronger interaction design, and scenario based learning with a more creative edge. The final experience feels more dynamic, more polished, and more memorable, while still being practical enough for real production use. It also demonstrates how humour, gamified interactions, and scenario choice can be used to create stronger learner interest and better knowledge application.

  • A more modern and premium Storyline experience that feels aligned to Nissan's brand direction.
  • Better learner engagement through scenarios, interaction, and game inspired moments.
  • Stronger recall and practical application through more immersive learning design.

Storyline pathway — fixed band pricing from AUD $6,952 per module

Nissan Storyline — Navara
StorylineRecommended

Nissan Storyline — Navara

View live example

This concept shows how Storyline can deliver a product module that feels modern, relevant, and distinctly Australian. It combines cost effective AI assisted imagery, structured scenarios, and interactive knowledge games to make the learning more memorable and enjoyable. The tone has personality, the design feels more current, and the overall experience demonstrates how product training can move beyond static information into something more engaging and brand relevant.

  • More engaging product learning that helps features and benefits stick more effectively.
  • Lower production cost through smart use of AI assisted imagery and reusable interaction patterns.
  • A more local and relatable tone that supports stronger connection with Australian audiences.

Storyline pathway — fixed band pricing from AUD $6,952 per module

Nissan Juke — Creative 2026
StorylineRecommended

Nissan Juke — Creative 2026

View live example

This concept is a bold, highly creative take on product learning, designed to show how Nissan can break from expected formats and create something truly memorable. Inspired by retro racing culture and a futuristic cell shaded visual style, it blends humour, gamification, and personality into a concept that feels distinctive and future ready. It is highly adaptable, easy to evolve over time, and demonstrates how learning can feel more like entertainment without losing its instructional purpose.

  • A standout creative direction that can cut through and leave a lasting impression.
  • Stronger learner engagement through humour, visual identity, and game inspired interaction.
  • A flexible concept that can be refreshed and adapted for future campaigns or model updates.

Storyline pathway — fixed band pricing from AUD $6,952 per module

Custom HTML / OPAL — Nissan TV
Custom HTMLPremium

Custom HTML / OPAL — Nissan TV

View live example

Nissan TV is a premium custom HTML concept built to feel more like a modern streaming platform than a traditional learning module. Using an episode based Nissan+ style approach, it organises learning into highly engaging microlearning experiences that blend video, audio, scenario based learning, and knowledge checks in one cohesive environment. It also showcases the full strength of OPAL, including responsiveness, search, translation support, review functionality, and edit capabilities for administrators. This is a concept designed to show how Nissan learning could become a true digital ecosystem rather than a collection of standalone modules.

  • A highly engaging and modern learning environment that feels intuitive and premium.
  • Significant long term efficiency through admin editing, reusable components, and centralised delivery.
  • Maximum flexibility for Nissan branding, feature expansion, localisation, and future learning growth.

Custom HTML pathway — fixed band pricing from AUD $13,927 per module

Nissan Gamified — Unity XR
EnhancementPremium

Nissan Gamified — Unity XR

View live example

This concept was created to showcase how Nissan can use Unity and XR-style gamified learning to deliver a more immersive and memorable product experience. Built as a fully 3D interactive environment, it allows learners to discover new Nissan models in a more spatial, hands-on way, exploring vehicles such as the Navara and Pathfinder up close from multiple angles. Rather than simply reading about features, users can move through a premium digital space, interact with the vehicle, and build stronger familiarity through exploration, engagement, and visual discovery. The concept demonstrates how short-form immersive learning can create greater energy around new models while also improving feature understanding and product confidence.

  • Creates a highly engaging and memorable way to introduce new vehicles and generate excitement around launches.
  • Improves product understanding through 3D spatial exploration, helping learners better grasp size, features, and design details.
  • Positions Nissan as more innovative and future-focused by using immersive learning technology in a practical, high-impact way.

Immersive enhancement — quoted individually

These are creative references showing the range of experiences Buddy can develop. The final NSSW NEXT design would be tailored specifically to Nissan's brand, learners and service environment.

Investment

Three development pathways

All figures are ex. GST and priced using Nissan's submitted development bands, based on 17,929 words of supplied content and an estimated 152 learning minutes across the 6 NSSW NEXT modules.

Pathway

Rise

$18,616

ex. GST

$2,302 – $4,798 per module

Best for structured, responsive learning delivered efficiently.

  • Articulate Rise build
  • Responsive template design
  • Efficient at scale
Recommended core quote

Storyline

$56,224

ex. GST

$6,952 – $14,488 per module

The recommended balance of custom design, scenario-based learning, interaction and investment.

  • Custom Storyline build
  • Scenario-led interactions
  • Bespoke Nissan visual design
Pathway

Custom HTML

$112,636

ex. GST

$13,927 – $29,023 per module

Best for premium journeys, simulations and reusable digital learning ecosystems.

  • Bespoke HTML5 development
  • Immersive journey interfaces
  • Reusable design system

Nissan is not charged per minute. Every module is priced using the fixed development bands submitted in Buddy's BAFO response, so the investment is locked in before production begins.

1. Count the supplied content

All supplied text across the 6 final documents was counted: 17,929 words in total.

2. Convert words to learning minutes

At approximately 120 words per learning minute, the programme is about 149 minutes, or 152 estimated minutes across the 6 modules once each is rounded up.

3. Allocate each module to a band

Each module falls into the next applicable submitted band of 25, 40 or 60 minutes. Service Marketing is approximately 43 minutes, so it sits in the 60-minute band.

4. Total the fixed band prices

The module band prices are added together to give the programme investment for the chosen build level. No per-minute reconciliation applies inside a band.

Submitted bandRiseStorylineCustom HTML
Up to 25 minutes$2,302$6,952$13,927
Up to 40 minutes$3,456$10,440$20,916
Up to 60 minutes$4,798$14,488$29,023

Pricing protection: if instructional design reduces or increases a module's duration but it stays inside the same band, the price does not change. Only a move into a different band changes that module's price, and any change is agreed with Nissan in writing before build.

Important pricing note

The investment is built from Nissan's submitted BAFO development bands (25, 40 and 60 minutes) rather than a per-minute rate.

The current allocation reflects an estimated 152 minutes across the 6 modules. Buddy will complete an instructional design audit before development, and any module that moves into a different band will be confirmed with Nissan in writing before build.

$39,494

Total blended Rise/Storyline investment, ex. GST

A blended approach using Rise as the responsive course framework, with selected Storyline interactions embedded where greater learner engagement is required.

Service Marketing60-minute band$10,175
Service Appointment40-minute band$7,335
Service Reception40-minute band$7,335
Service Work & Quality Control25-minute band$4,883
Vehicle Return25-minute band$4,883
Follow-up & Service Readiness25-minute band$4,883

Provided for completeness only. Nissan requested the three principal options above.

Buddy's recommendation

Why we recommend Storyline

NSSW NEXT is a human-centred programme. It is about how service staff greet, listen, explain and follow up with real customers, not simply what the process says.

Storyline lets us build that behaviour into the learning: branching customer conversations, realistic dealership scenarios, decision points with consequences, and custom graphics built around Nissan's people and environments.

It gives the strongest learning outcome per dollar of the three pathways, and it is the pathway Buddy recommends for all six modules.

  • Branching scenarios where learners choose and see the consequence
  • Realistic dealership conversations with Nissan characters and customers
  • Custom graphics, environments and interaction design
  • Interactive 15 Key Actions map linking behaviour to each stage
  • Practice and feedback loops before the module assessment

Custom HTML efficiency

A note on Custom HTML value over the full programme

Most of the Custom HTML investment sits in the first module, where the theme, component library, navigation, interaction patterns and responsive framework are all built from scratch. That first build is roughly 1.5 times the cost of the same module in Storyline.

Once that theme exists, modules two to six reuse it. Each subsequent module is largely content, media and interaction assembly inside a system Nissan already owns, so the effective cost per module falls sharply as the programme progresses.

Across all six NSSW NEXT modules, and especially across future modules beyond this programme, that reuse can bring the effective cost of Custom HTML close to a Storyline programme while delivering a premium, fully branded and Nissan-owned learning platform.

Indicative commercial guidance only. A staged Custom HTML proposal with the theme build isolated as its own line item can be prepared on request.

Module-by-module breakdown

ModuleEst. minutesBandRiseStorylineCustom HTML
Service Marketing43 min60-minute band$4,798$14,488$29,023
Service Appointment27 min40-minute band$3,456$10,440$20,916
Service Reception29 min40-minute band$3,456$10,440$20,916
Service Work & Quality Control21 min25-minute band$2,302$6,952$13,927
Vehicle Return10 min25-minute band$2,302$6,952$13,927
Follow-up & Service Readiness22 min25-minute band$2,302$6,952$13,927
Total152 min1 × 60 · 2 × 40 · 3 × 25$18,616$56,224$112,636

Each module is priced at the fixed price of its submitted development band, not per minute. Totals reflect the full 152 minute programme across 6 modules.

Included in all three pathways

  • Initial content audit
  • Instructional design pass
  • Content restructuring
  • Learning objective alignment
  • 15 Key Actions reference validation
  • Storyboard development
  • Existing SCORM review
  • Supplied video review
  • Visual asset assessment
  • Quality assurance
  • LMS testing
  • SCORM packaging

Video clarification

Included within the selected module development price. When supplied videos are placed or divided throughout the modules, their runtime is not added again to the document-derived pricing estimate. This avoids double-counting supporting content already included within the selected module build. This option covers editing and placement of supplied, approved footage. It does not include extensive visual restoration, new filming, advanced animation, replacement narration or major sound repair.

AI-animated and hand-animated explainer videos are optional and separately priced — see the three video production options below.

Video production

Three ways to bring the content to life

Nissan will provide existing NSSW NEXT video material. Buddy can use the supplied footage as provided, restructure it throughout the modules or develop new animated content where a more engaging treatment is required.

6

Supplied videos

5 min

Average runtime each

30 min

Total supplied runtime

$250 / $2,000

AI / custom animation per minute

Included

Use or restructure supplied videos

Included at no additional cost

Buddy can place the complete supplied video within the module or divide it into shorter sections and position each section at the most relevant point in the learning journey.

  • Full video placement
  • Cutting videos into shorter sections
  • Placement across relevant module screens
  • Basic transitions
  • Basic video optimisation
  • Integration into Rise, Storyline or HTML
  • Use of supplied captions or transcripts
  • Standard playback controls

Included within the selected module development price.

When supplied videos are placed or divided throughout the modules, their runtime is not added again to the document-derived pricing estimate. This avoids double-counting supporting content already included within the selected module build. This option covers editing and placement of supplied, approved footage. It does not include extensive visual restoration, new filming, advanced animation, replacement narration or major sound repair.

Representative production example
01
02
03
Chapter 01 — Customer arrival
Chapter 02 — Needs analysis
Chapter 03 — Agreed next steps

A supplied video divided into three learning chapters and placed throughout a module.

Enhanced

AI-animated video

AUD $250 per finished minute — approximately $7,500 for 30 minutes

Transform approved content into a contemporary animated sequence using AI-generated visuals, narration and carefully directed motion.

  • Concept development
  • Script treatment
  • AI-generated imagery
  • AI-assisted animation
  • Audio narration
  • Branded titles
  • On-screen keywords
  • Music and sound design
  • Captions
  • Final video rendering

Best for

Module introductionsCustomer scenariosConcept explanationsProcess overviewsShort storytelling moments

Rate includes AI voice-over, background music, custom graphics and captions. Based on the six supplied videos averaging five minutes each (approximately 30 minutes in total), a full AI-animated rebuild is approximately $7,500 ex. GST. Final pricing depends on approved duration, visual complexity and revision rounds.

Representative production example
01
Approved script
02
Directed visual frames
03
Narration and sound
04
Finished animated scene

An approved script moving through generated visual frames, narration and a finished animated scene.

Premium

Hand-animated 2D explainer

AUD $2,000 per finished minute — approximately $60,000 for 30 minutes

A fully bespoke 2D explainer designed, illustrated and hand-animated in Adobe After Effects.

  • Creative concept
  • Detailed storyboard
  • Original illustration
  • Character animation
  • Motion graphics
  • Process animation
  • Professional narration
  • Music and sound design
  • Nissan-branded titles
  • Captions
  • Final video rendering

Best for

Flagship contentImportant behavioural scenariosComplex customer journeysHigh-impact module introductionsContent requiring a premium visual treatment

Rate includes voice-over, background music, original custom graphics and captions. At approximately 30 minutes of total runtime a full hand-animated programme is approximately $60,000 ex. GST, so it is usually applied selectively to flagship content. Each explainer is confirmed after its duration, script, storyboard and visual style are approved.

Representative production example
01
Sketch
02
Storyboard
03
Illustration
04
After Effects animation
05
Final video

A professional workflow from sketch to storyboard, illustration, After Effects animation and final video.

Supplied NSSW NEXT videos

VideoFormatFile sizePlayback duration
Service MarketingMP4Approximately 81.2 MBApproximately 5 minutes
Service AppointmentMP4Approximately 70.1 MBApproximately 5 minutes
Service ReceptionMP4Approximately 84.9 MBApproximately 5 minutes
Service WorkMP4Approximately 63.2 MBApproximately 5 minutes
Vehicle ReturnMP4Approximately 73.5 MBApproximately 5 minutes
Service Follow-upMP4Approximately 52.0 MBApproximately 5 minutes

Each supplied video runs for approximately 5 minutes, giving roughly 30 minutes of existing footage across the six modules. Exact playback durations will be confirmed from the original media files during project commencement.

Video option comparison

OptionProduction approachCostBest for
Supplied video integrationExisting footageIncludedEfficient use of approved Nissan material
AI animationAI-generated imagery, AI voice-over, music and directed animationAUD $250 per finished minuteEngaging and efficient new animated content
Hand-animated 2D explainerBespoke Adobe After Effects production with custom graphicsAUD $2,000 per finished minutePremium flagship storytelling

Representative production examples only. These are not finished Nissan content.

Optional extras

Take the experience further

These optional enhancements can be added to any suitable development pathway after discovery. They sit outside the base quote so the core investment stays clear.

Transform the booklet into an interactive service journey that links each key action to relevant modules, behaviours and customer outcomes.

Buddy's premium recommendation

The NSSW NEXT Interactive Service Journey

  • Six Storyline modules
  • Custom Nissan visual system
  • Interactive 15 Key Actions journey map
  • Reusable Service Advisor and customer character system
  • Three premium dealership scenarios
  • Animated process graphics
  • Premium HTML landing hub
  • Professional voiceover allowance
  • Thirty-day hypercare

Investment

Custom package quotation following discovery

This approach combines the flexibility and value of Storyline with a premium HTML entry experience. It allows Nissan to create a memorable, connected programme without requiring every learning screen to be developed as custom HTML.

Project workflow

How the programme is delivered

Eight stages from discovery to hypercare, with source validation and instructional design completed before any build begins.

01

Discovery and source validation

  • Review all six Word documents.
  • Review the 15 Key Actions booklet.
  • Review supplied NSSW NEXT videos.
  • Review original SCORM packages.
  • Confirm the source of truth.
  • Identify duplicate or conflicting information.
  • Confirm final module objectives.
  • Confirm required output duration.
  • Create a content and reference map.
02

Instructional design

  • Content restructuring
  • Content chunking
  • Learning sequence
  • Scenario design
  • Assessment strategy
  • Resource recommendations
  • Cross-module consistency
  • 15 Key Actions alignment
03

Visual direction and screen design

  • Art direction
  • Screen design system
  • Component and interaction language
04

Storyboard

  • Module-by-module storyboards
  • One consolidated Nissan review per module
05

Alpha build

  • First functional build
  • Internal quality assurance
06

Beta and UAT

  • Nissan user acceptance testing
  • Consolidated feedback response
07

Gold master

  • Final fixes
  • SCORM packaging
  • Accessibility and LMS checks
08

LMS release and hypercare

  • Release support
  • Post-launch hypercare period

Indicative timeline

  • Discovery and source validation

    2 weeks

  • Instructional design

    3 weeks

  • Visual direction and screen design

    2 weeks

  • Storyboard (six modules)

    4 weeks

  • Alpha build

    5 weeks

  • Beta and UAT

    3 weeks

  • Gold master

    1 week

  • LMS release and hypercare

    30 days

Phases may overlap. Timings assume one consolidated Nissan feedback response per review round.

Assumptions

What this proposal assumes

01

The six modules will be presented only as NSSW NEXT modules.

02

Nissan will provide the latest approved 15 Key Actions booklet.

03

Nissan will confirm the correct numbering and terminology where source materials conflict.

04

Nissan will provide original SCORM packages where available.

05

Nissan will provide relevant NSSW NEXT videos.

06

Existing SCORMs and videos are reference inputs and do not automatically define the new design.

07

The current duration is an estimate derived from the supplied Word documents.

08

The approved storyboard will determine final output duration.

09

One consolidated Nissan feedback response is required per review round.

10

Significant new content supplied after storyboard approval may require a change request.

11

Placement or basic restructuring of supplied Nissan videos is included in the selected module build price.

12

AI-animated videos are optional and separately priced.

13

Hand-animated Adobe After Effects explainers are optional and separately priced.

14

Nissan will provide the highest-quality available source video files.

15

Nissan will confirm usage rights for all supplied footage, imagery, music and narration.

16

Video duration and final scripts must be approved before optional video production begins.

17

Major restoration, reshooting, extensive audio repair, translation and replacement narration will be separately scoped.