×Nissan Australia2026 · eLearning Development Proposal
NSSW NEXT
Learning Journey
Six connected service modules, redesigned from source material into one clear, cohesive and engaging learning experience.
Built on one reusable Custom HTML template that can grow with future Nissan learning.
Executive summary
From six documents to one learning journey
Buddy has reviewed the 6 supplied NSSW NEXT documents and counted 17,929 words, representing an estimated 152 learning minutes across the 6 modules.
The source materials contain valuable service processes, customer behaviours and operational guidance, but will benefit from an instructional design pass before production.
Buddy will work with Nissan to organise the content, validate references to the 15 Key Actions, incorporate relevant existing videos and use the original modules as a reference point where helpful.
Buddy recommends a reusable custom HTML template so these six modules become one consistent learning journey and future Nissan programs can build on an established system.
At a glance
- Documents reviewed
- 6
- Modules
- 6
- Words identified
- 17,929
- Estimated output
- 152 minutes
- Recommended pathway
- Custom HTML
- 01Service Marketing
- 02Service Appointment
- 03Service Reception
- 04Service Work & Quality Control
- 05Vehicle Return
- 06Follow-up & Service Readiness
Content audit
What the source material contains
Buddy has reviewed all six supplied NSSW NEXT documents and measured the complete content volume, giving Nissan an evidence-based estimate of learning duration before a single screen is designed.
17,929
Words of source content
152
Estimated output minutes
7
Embedded visuals
Estimated learning duration is based on approximately 120 source words per learning minute. This is a planning assumption that allows for reading, narration, navigation, reflection and interaction. Final duration will be confirmed through instructional design and storyboard approval.
View supplied documentsEstimated minutes use approximately 120 source words per learning minute, giving about 149 minutes across the programme, or 152 estimated minutes once each module is rounded up. Each module is then placed in the next applicable submitted band of 25, 40 or 60 minutes. Service Marketing is approximately 43 minutes, so it sits in the 60-minute band.
Module 1 uses the confirmed Microsoft Word count of 5,157 words. Remaining word counts are based on the supplied final files and will be reconfirmed during project commencement.
Instructional design
From source material to learning experience
The supplied documents are comprehensive, but some material may require reorganisation, consolidation or clarification. Buddy will complete an instructional design pass before development to create a logical learning experience across all six modules.
Content restructuring
Reorganise haphazard or overlapping material into a logical sequence.
Content consolidation
Identify repetition and combine related information without losing required meaning.
Learning objectives
Confirm what learners need to know, do and demonstrate in each module.
Scenario opportunities
Convert customer service behaviours and dealership decisions into realistic practice activities.
Assessment strategy
Create meaningful checks that measure application rather than simple recall.
Reference alignment
Cross-check references and numbering against the approved 15 Key Actions booklet.
The instructional design process may recommend moving detailed reference material into downloadable resources or optional exploration panels. This can reduce cognitive load while keeping important information available.
Included in every pathway
- One complete instructional design pass
- Reorganisation of source content
- Content chunking
- Removal or consolidation of duplication
- Learning objective alignment
- Recommendations for interactions and scenarios
- Assessment planning
- Cross-checking against the 15 Key Actions booklet
- One consolidated client review of each storyboard
Duration protection
The current investment is based on an estimated 152 learning minutes, priced in Nissan's submitted 25, 40 and 60 minute development bands. Buddy will complete an instructional design audit before development. If restructuring, additional supplied material or video content materially changes the approved learning duration, the final investment will be reconciled using the agreed per-output-minute rate.
Validation
15 Key Actions validation
The six modules refer throughout to Nissan's 15 Key Actions. Nissan has advised that the numbering within the current Word documents may not align with the latest booklet.
Before storyboarding is finalised, Buddy will
- Obtain the approved 15 Key Actions booklet.
- Map each module reference to the correct action.
- Identify inconsistent numbering.
- Confirm terminology with Nissan.
- Apply the approved numbering throughout all six modules.
- Create one master reference map for quality assurance.
Concept mock-up
Interactive key actions journey map
Select an action to preview how the journey map would link each key action to a module.
Final labels and descriptions will be populated from the approved booklet.
Reference material
Using the existing Nissan ecosystem
Existing assets are valuable context. Buddy will use them to understand what already works, then improve clarity, engagement and consistency.
Original SCORM modules
The original modules can help Buddy understand the existing learning structure, historical design decisions, assessments and technical configuration.
Recommended reference inputNSSW NEXT videos
Supplied videos will be reviewed for relevance, quality, duration and opportunities for integration.
15 Key Actions booklet
The latest approved booklet will become the source of truth for action names, numbering and cross-module references.
Buddy recommends receiving the original SCORM packages. They will be treated as reference material rather than a design limitation. The new experience should retain what remains useful while improving clarity, engagement, accessibility and consistency.
Grade walk
Choose the right grade for every need
Like selecting a vehicle grade, each build level delivers a different balance of speed, engagement and premium finish.
Select a grade below to explore each build level
Custom HTML
AUD $68,724 — complete six-module suite — $15,000 reusable template plus module builds $50,224 and $3,500 connected-module integration
Custom HTML
Buddy's recommended approach: one reusable Nissan template connecting all six modules and supporting future learning programs.
Best use cases
Connected multi-module programs
A consistent customer journey
Future Nissan learning
Learner benefit
A memorable, brand quality experience that feels world class.
Nissan benefit
A reusable digital learning ecosystem that outlives a single module release.
The full picture
The initial build establishes Nissan's design, navigation, layouts and reusable learning parts. Those starting elements support all six NSSW NEXT modules and can be reused for future service, dealership and product learning, following the same principle used for Ariya and X Trail.
Technical
The technical engine room
How the six NSSW NEXT modules are built, packaged, tracked and kept consistent from the first storyboard to LMS handover.
Technical Training
Focused, hands-on workshop learning
Storyline
Scenario-led interaction
Custom Storyline
Premium visual storytelling
Capability and delivery stack
Tap each area below to expand details
Fast, responsive, accessible modules with clean visual design and consistent navigation.
Advanced service scenarios, branching, custom interactions and premium visual storytelling.
Fully bespoke web based learning ecosystems with premium branding and rich media.
Reliable packaging and testing across LMS environments with consistent tracking.
Forward compatible data capture for richer analytics across the six service modules.
Visibility of learner progress, completion and service capability tracking.
A reusable Nissan advisor and customer library shared across every module.
Key technical solutions
SCORM and LMS compatibility
Packaged, tested and validated against the target LMS before delivery.
Desktop and laptop first
Desktop prioritised design with tablet compatibility for dealership use.
Staggered module releases
Modular build system so the six modules can roll out in phases.
Quality and consistency
Templates, style guides and reusable components across all six modules.
Source files and documentation
Full handover with documentation, asset libraries and build guides.
Continuous improvement
Structured feedback loops and analytics to refine learning effectiveness.
Quality approach
Buddy concept exploration
Concepts we have been exploring for you
Recent Buddy concepts demonstrate how character, storytelling and memorable visual design can make digital learning feel more human.
Rise, Storyline and Custom HTML examples
Live Buddy concepts at each build level, so Nissan can see exactly what the Rise, Storyline and custom HTML pathways look and feel like before choosing one.
Bespoke Concept — Rise
This concept was created to show how Articulate Rise can be elevated into something far more engaging, polished, and modern than a standard module. Built around body electrical systems, it uses clean visual design, microlearning structure, audio support, and strong pacing to make technical knowledge easier to absorb. The concept proves that even at the most cost effective level, Nissan can still deliver learning that feels premium, clear, and enjoyable to complete.
- — A cost effective way to deliver strong quality at scale across technical, compliance, or foundational learning.
- — A cleaner microlearning approach that makes technical information easier to understand and retain.
- — Faster rollout and easier maintenance without sacrificing presentation or learner engagement.
Rise pathway — fixed band pricing from AUD $2,302 per module
Nissan Rise — Fundamentals of Electricity
This concept refreshes a traditionally dry topic with a cleaner, more modern, and more approachable experience. Because our core team has worked on this type of Nissan course before, the concept shows how existing content can be reimagined with better pacing, stronger visual hierarchy, and a more confident digital feel. The result is something more approachable, more engaging, and more in tune with the future facing nature of Nissan's product and technical learning.
- — A fresh way to modernise legacy or traditional technical content without overcomplicating it.
- — Better learner acceptance through a clearer, more visual, and more approachable experience.
- — A scalable refresh model that can be applied across similar technical modules in future.
Rise pathway — fixed band pricing from AUD $2,302 per module
Bespoke Concept — Storyline Advanced
This concept was designed to show a more premium and contemporary direction for Storyline within the Nissan environment. It brings together modern Nissan inspired typography, stronger interaction design, and scenario based learning with a more creative edge. The final experience feels more dynamic, more polished, and more memorable, while still being practical enough for real production use. It also demonstrates how humour, gamified interactions, and scenario choice can be used to create stronger learner interest and better knowledge application.
- — A more modern and premium Storyline experience that feels aligned to Nissan's brand direction.
- — Better learner engagement through scenarios, interaction, and game inspired moments.
- — Stronger recall and practical application through more immersive learning design.
Storyline pathway — fixed band pricing from AUD $6,952 per module
Nissan Storyline — Navara
This concept shows how Storyline can deliver a product module that feels modern, relevant, and distinctly Australian. It combines cost effective AI assisted imagery, structured scenarios, and interactive knowledge games to make the learning more memorable and enjoyable. The tone has personality, the design feels more current, and the overall experience demonstrates how product training can move beyond static information into something more engaging and brand relevant.
- — More engaging product learning that helps features and benefits stick more effectively.
- — Lower production cost through smart use of AI assisted imagery and reusable interaction patterns.
- — A more local and relatable tone that supports stronger connection with Australian audiences.
Storyline pathway — fixed band pricing from AUD $6,952 per module
Nissan Juke — Creative 2026
This concept is a bold, highly creative take on product learning, designed to show how Nissan can break from expected formats and create something truly memorable. Inspired by retro racing culture and a futuristic cell shaded visual style, it blends humour, gamification, and personality into a concept that feels distinctive and future ready. It is highly adaptable, easy to evolve over time, and demonstrates how learning can feel more like entertainment without losing its instructional purpose.
- — A standout creative direction that can cut through and leave a lasting impression.
- — Stronger learner engagement through humour, visual identity, and game inspired interaction.
- — A flexible concept that can be refreshed and adapted for future campaigns or model updates.
Storyline pathway — fixed band pricing from AUD $6,952 per module
Custom HTML / OPAL — Nissan TV
Nissan TV is a premium custom HTML concept built to feel more like a modern streaming platform than a traditional learning module. Using an episode based Nissan+ style approach, it organises learning into highly engaging microlearning experiences that blend video, audio, scenario based learning, and knowledge checks in one cohesive environment. It also showcases the full strength of OPAL, including responsiveness, search, translation support, review functionality, and edit capabilities for administrators. This is a concept designed to show how Nissan learning could become a true digital ecosystem rather than a collection of standalone modules.
- — A highly engaging and modern learning environment that feels intuitive and premium.
- — Significant long term efficiency through admin editing, reusable components, and centralised delivery.
- — Maximum flexibility for Nissan branding, feature expansion, localisation, and future learning growth.
Custom HTML pathway — reusable template $15,000 plus module builds from AUD $5,952
Nissan Gamified — Unity XR
This concept was created to showcase how Nissan can use Unity and XR-style gamified learning to deliver a more immersive and memorable product experience. Built as a fully 3D interactive environment, it allows learners to discover new Nissan models in a more spatial, hands-on way, exploring vehicles such as the Navara and Pathfinder up close from multiple angles. Rather than simply reading about features, users can move through a premium digital space, interact with the vehicle, and build stronger familiarity through exploration, engagement, and visual discovery. The concept demonstrates how short-form immersive learning can create greater energy around new models while also improving feature understanding and product confidence.
- — Creates a highly engaging and memorable way to introduce new vehicles and generate excitement around launches.
- — Improves product understanding through 3D spatial exploration, helping learners better grasp size, features, and design details.
- — Positions Nissan as more innovative and future-focused by using immersive learning technology in a practical, high-impact way.
Immersive enhancement — quoted individually
These are creative references showing the range of experiences Buddy can develop. The final NSSW NEXT design would be tailored specifically to Nissan's brand, learners and service environment.
Buddy's recommendation
Build once. Reuse across every module. Grow the Nissan learning experience over time.
Custom HTML gives Nissan one connected learning journey today and a reusable foundation for future service, dealership and product learning.
Our recommended approach: Custom HTML
Custom HTML
Approximately $69,000
ex. GST · exact investment $68,724
Because NSSW NEXT includes multiple related modules, Buddy recommends creating a reusable custom HTML learning template.
The initial investment establishes the visual style, navigation, layouts that work on all devices, interactive parts and overall customer journey. This template is then reused across all six modules and can continue to support future Nissan learning programs.
View recommended quoteInvestment
Each module build is $1,000 less than its equivalent Storyline module because the shared template and building blocks are created once.
Other delivery options
Rise
$18,616
ex. GST
Best for simple, fast and largely linear learning.
Rise + Storyline hybrid
$39,494
ex. GST
A blended alternative using Rise with selected embedded interactions.
Storyline
$56,224
ex. GST
Best for individual modules requiring advanced interactions.
Why Buddy recommends HTML
A reusable template, not six separate courses
Rather than building every module from scratch, we create one design and set of shared parts that powers the whole programme. This template is then reused across all six modules and can support future Nissan service, dealership and product learning.
Build once, use everywhere
The same navigation, layouts, interactions and design parts are shared across every module.
$1,000 less per module than Storyline
Because the shared template is already created, each HTML module costs exactly $1,000 less than its Storyline equivalent.
One consistent learner journey
Learners experience the same look, feel and structure throughout the complete NSSW NEXT programme.
Ready to grow
Future modules can build on the established template without starting the design process again.
Nissan is not charged per minute. Every module is priced using the fixed development bands submitted in Buddy's BAFO response, so the investment is locked in before production begins.
1. Count the supplied content
All supplied text across the 6 final documents was counted: 17,929 words in total.
2. Convert words to learning minutes
At approximately 120 words per learning minute, the programme is about 149 minutes, or 152 estimated minutes across the 6 modules once each is rounded up.
3. Allocate each module to a band
Each module falls into the next applicable submitted band of 25, 40 or 60 minutes. Service Marketing is approximately 43 minutes, so it sits in the 60-minute band.
4. Total the fixed band prices
The module band prices are added together to give the programme investment for the chosen build level. No per-minute reconciliation applies inside a band.
| Submitted band | Rise | Storyline | Custom HTML module build |
|---|---|---|---|
| Up to 25 minutes | $2,302 | $6,952 | $5,952 |
| Up to 40 minutes | $3,456 | $10,440 | $9,440 |
| Up to 60 minutes | $4,798 | $14,488 | $13,488 |
Pricing protection: if instructional design reduces or increases a module's duration but it stays inside the same band, the price does not change. Only a move into a different band changes that module's price, and any change is agreed with Nissan in writing before build.
Important pricing note
The investment is built from Nissan's submitted BAFO development bands (25, 40 and 60 minutes) rather than a per-minute rate.
The current allocation reflects an estimated 152 minutes across the 6 modules. Buddy will complete an instructional design audit before development, and any module that moves into a different band will be confirmed with Nissan in writing before build.
Long-term value
Build the template once. Reuse it across the learning journey.
HTML provides Nissan with more than six individual modules. It creates a reusable learning system that can grow with future service, dealership and product training. New modules can use the same proven layouts, interactions, navigation and design language.
This follows the successful approach used for Nissan product modules such as Ariya and X Trail. Rather than rebuilding the experience each time, Nissan can build upon an established template that already works visually, technically and from a learner-experience perspective.
The more the template is reused, the greater the long-term value for Nissan.
Reusable across future modules
The template can be reused and expanded for future Nissan learning.
Consistent customer journey
Every module feels like part of one connected and carefully designed experience.
Long-term efficiency
Future modules can build upon parts that have already been designed, developed and tested.
Visually tailored to Nissan
The experience can be designed around Nissan’s brand, content and learners.
Designed to grow
New content, modules and functionality can be added without starting again.
Proven approach
Uses the same reusable-template principle applied to Nissan product learning, including Ariya and X Trail.
01
Initial investment
$15,000 reusable HTML template
02
Build the NSSW NEXT journey
Six modules use the shared template
03
Keep growing
Future modules reuse the established system
HTML is not simply the premium option for these six modules. It is an investment in a reusable Nissan learning system that can support future programs.
Module-by-module breakdown
| Module | Est. minutes | Band | Rise | Storyline | Custom HTML |
|---|---|---|---|---|---|
| Service Marketing | 43 min | 60-minute band | $4,798 | $14,488 | $13,488 |
| Service Appointment | 27 min | 40-minute band | $3,456 | $10,440 | $9,440 |
| Service Reception | 29 min | 40-minute band | $3,456 | $10,440 | $9,440 |
| Service Work & Quality Control | 21 min | 25-minute band | $2,302 | $6,952 | $5,952 |
| Vehicle Return | 10 min | 25-minute band | $2,302 | $6,952 | $5,952 |
| Follow-up & Service Readiness | 22 min | 25-minute band | $2,302 | $6,952 | $5,952 |
| Reusable HTML template and design | — | One-off | — | — | $15,000 |
| Connected modules and shared quality review | — | One-off | — | — | $3,500 |
| Total | 152 min | 1 × 60 · 2 × 40 · 3 × 25 | $18,616 | $56,224 | $68,724 |
Each module is priced at the fixed price of its submitted development band, not per minute. Totals reflect the full 152 minute programme across 6 modules. Every Custom HTML module build is exactly $1,000 below its Storyline equivalent because the reusable template, building blocks and shared functionality are created once and shared across all six modules.
Included in all three pathways
- Initial content audit
- Instructional design pass
- Content restructuring
- Learning objective alignment
- 15 Key Actions reference validation
- Storyboard development
- Existing SCORM review
- Supplied video review
- Visual asset assessment
- Quality assurance
- LMS testing
- SCORM packaging
Video clarification
Included within the selected module development price. When supplied videos are placed or divided throughout the modules, their runtime is not added again to the document-derived pricing estimate. This avoids double-counting supporting content already included within the selected module build. This option covers editing and placement of supplied, approved footage. It does not include extensive visual restoration, new filming, advanced animation, replacement narration or major sound repair.
AI-animated and hand-animated explainer videos are optional and separately priced — see the three video production options below.
Video production
Three ways to bring the content to life
Nissan will provide existing NSSW NEXT video material. Buddy can use the supplied footage as provided, restructure it throughout the modules or develop new animated content where a more engaging treatment is required.
6
Supplied videos
5 min
Average runtime each
30 min
Total supplied runtime
$250 / $2,000
AI / custom animation per minute
Use or restructure supplied videos
Included at no additional cost
Buddy can place the complete supplied video within the module or divide it into shorter sections and position each section at the most relevant point in the learning journey.
- Full video placement
- Cutting videos into shorter sections
- Placement across relevant module screens
- Basic transitions
- Basic video optimisation
- Integration into Rise, Storyline or HTML
- Use of supplied captions or transcripts
- Standard playback controls
Included within the selected module development price.
When supplied videos are placed or divided throughout the modules, their runtime is not added again to the document-derived pricing estimate. This avoids double-counting supporting content already included within the selected module build. This option covers editing and placement of supplied, approved footage. It does not include extensive visual restoration, new filming, advanced animation, replacement narration or major sound repair.
A supplied video divided into three learning chapters and placed throughout a module.
AI-animated video
AUD $250 per finished minute — approximately $7,500 for 30 minutes
Transform approved content into a contemporary animated sequence using AI-generated visuals, narration and carefully directed motion.
- Concept development
- Script treatment
- AI-generated imagery
- AI-assisted animation
- Audio narration
- Branded titles
- On-screen keywords
- Music and sound design
- Captions
- Final video rendering
Best for
Rate includes AI voice-over, background music, custom graphics and captions. Based on the six supplied videos averaging five minutes each (approximately 30 minutes in total), a full AI-animated rebuild is approximately $7,500 ex. GST. Final pricing depends on approved duration, visual complexity and revision rounds.
An approved script moving through generated visual frames, narration and a finished animated scene.
Hand-animated 2D explainer
AUD $2,000 per finished minute — approximately $60,000 for 30 minutes
A fully bespoke 2D explainer designed, illustrated and hand-animated in Adobe After Effects.
- Creative concept
- Detailed storyboard
- Original illustration
- Character animation
- Motion graphics
- Process animation
- Professional narration
- Music and sound design
- Nissan-branded titles
- Captions
- Final video rendering
Best for
Rate includes voice-over, background music, original custom graphics and captions. At approximately 30 minutes of total runtime a full hand-animated programme is approximately $60,000 ex. GST, so it is usually applied selectively to flagship content. Each explainer is confirmed after its duration, script, storyboard and visual style are approved.
A professional workflow from sketch to storyboard, illustration, After Effects animation and final video.
Supplied NSSW NEXT videos
| Video | Format | File size | Playback duration |
|---|---|---|---|
| Service Marketing | MP4 | Approximately 81.2 MB | Approximately 5 minutes |
| Service Appointment | MP4 | Approximately 70.1 MB | Approximately 5 minutes |
| Service Reception | MP4 | Approximately 84.9 MB | Approximately 5 minutes |
| Service Work | MP4 | Approximately 63.2 MB | Approximately 5 minutes |
| Vehicle Return | MP4 | Approximately 73.5 MB | Approximately 5 minutes |
| Service Follow-up | MP4 | Approximately 52.0 MB | Approximately 5 minutes |
Each supplied video runs for approximately 5 minutes, giving roughly 30 minutes of existing footage across the six modules. Exact playback durations will be confirmed from the original media files during project commencement.
Video option comparison
| Option | Production approach | Cost | Best for |
|---|---|---|---|
| Supplied video integration | Existing footage | Included | Efficient use of approved Nissan material |
| AI animation | AI-generated imagery, AI voice-over, music and directed animation | AUD $250 per finished minute | Engaging and efficient new animated content |
| Hand-animated 2D explainer | Bespoke Adobe After Effects production with custom graphics | AUD $2,000 per finished minute | Premium flagship storytelling |
Representative production examples only. These are not finished Nissan content.
Optional extras
Take the experience further
These optional enhancements can be added to any suitable development pathway after discovery. They sit outside the base quote so the core investment stays clear.
Transform the booklet into an interactive service journey that links each key action to relevant modules, behaviours and customer outcomes.
Built on Buddy's recommended template
Grow the NSSW NEXT learning system
- Reusable Custom HTML template
- Six connected NSSW NEXT modules
- Interactive 15 Key Actions journey map
- Reusable Service Advisor and customer character system
- Three premium dealership scenarios
- Animated process graphics
- Connected learning hub
- Professional voiceover allowance
- Thirty-day hypercare
Investment
$68,724 ex. GST for the six-module suite
The reusable template creates one consistent Nissan learning experience now, while giving future service, dealership and product modules an established system to build upon.
Estimated project timeline
A structured pathway from design to delivery
The six modules will move through a staged design, storyboard, development and review process. Where practical, modules will overlap to create an efficient production schedule while still providing Nissan with clear review and approval points.
Estimated program
Approximately 20 weeks
Delivery approach
Staggered module production
Client review
Up to 5 business days at each review stage
Recommended solution
Reusable Custom HTML template
Foundation
Supports every module
Initial screen-design concepts
Nissan design review and selection
Reusable Custom HTML template
Template quality checking
Module 1 — Service Marketing
43 minutes · long module
Storyboard development
Nissan storyboard review
Alpha development
Nissan Alpha review
Alpha changes and Gold preparation
Nissan Gold review
Final changes, voice-over, quality checking and release
Module 2 — Service Appointment
27 minutes · medium module
Storyboard development
Nissan storyboard review
Alpha development
Nissan Alpha review
Alpha changes and Gold preparation
Nissan Gold review
Final changes, voice-over, quality checking and release
Module 3 — Service Reception
29 minutes · medium module
Storyboard development
Nissan storyboard review
Alpha development
Nissan Alpha review
Alpha changes and Gold preparation
Nissan Gold review
Final changes, voice-over, quality checking and release
Module 4 — Service Work and Quality Control
21 minutes · standard module
Storyboard development
Nissan storyboard review
Alpha development
Nissan Alpha review
Alpha changes and Gold preparation
Nissan Gold review
Final changes, voice-over, quality checking and release
Module 5 — Vehicle Return
10 minutes · short module
Storyboard development
Nissan storyboard review
Alpha development
Nissan Alpha review
Alpha changes and Gold preparation
Nissan Gold review
Final changes, voice-over, quality checking and release
Module 6 — Follow-up and Service Readiness
22 minutes · standard module
Storyboard development
Nissan storyboard review
Alpha development
Nissan Alpha review
Alpha changes and Gold preparation
Nissan Gold review
Final changes, voice-over, quality checking and release
Program completion
Final suite testing and delivery confirmation
Foundation
Supports every module
- W1–2Initial screen-design conceptsTwo screen-design options are developed for Nissan to choose from.
- W3Nissan design review and selectionNissan selects and approves the visual direction (3 to 4 business days).
- W3–6Reusable Custom HTML templateThe shared design, navigation, layouts, accessibility foundations and reusable parts are built once for all six modules.
- W6Template quality checkingThe template is tested across desktop, tablet and mobile before module builds begin.
Module 1 — Service Marketing
43 minutes · long module
- W3–5Storyboard developmentLearning structure, content flow, on-screen text and planned interactions are written for the module.
- W6Nissan storyboard reviewNissan reviews the learning structure, content flow and planned interactions.
- W7–10Alpha developmentThe approved storyboard is built inside the reusable Custom HTML template.
- W11Nissan Alpha reviewNissan reviews the developed module and provides one consolidated round of feedback.
- W12–13Alpha changes and Gold preparationFeedback is implemented and the module is prepared as a Gold build.
- W14Nissan Gold reviewNissan performs final validation before release.
- W15Final changes, voice-over, quality checking and releaseFinal adjustments, voice-over insertion, quality checking and packaging for release.
Module 2 — Service Appointment
27 minutes · medium module
- W4–6Storyboard developmentLearning structure, content flow, on-screen text and planned interactions are written for the module.
- W7Nissan storyboard reviewNissan reviews the learning structure, content flow and planned interactions.
- W8–11Alpha developmentThe approved storyboard is built inside the reusable Custom HTML template.
- W12Nissan Alpha reviewNissan reviews the developed module and provides one consolidated round of feedback.
- W13–14Alpha changes and Gold preparationFeedback is implemented and the module is prepared as a Gold build.
- W15Nissan Gold reviewNissan performs final validation before release.
- W16Final changes, voice-over, quality checking and releaseFinal adjustments, voice-over insertion, quality checking and packaging for release.
Module 3 — Service Reception
29 minutes · medium module
- W5–7Storyboard developmentLearning structure, content flow, on-screen text and planned interactions are written for the module.
- W8Nissan storyboard reviewNissan reviews the learning structure, content flow and planned interactions.
- W9–12Alpha developmentThe approved storyboard is built inside the reusable Custom HTML template.
- W13Nissan Alpha reviewNissan reviews the developed module and provides one consolidated round of feedback.
- W14–15Alpha changes and Gold preparationFeedback is implemented and the module is prepared as a Gold build.
- W16Nissan Gold reviewNissan performs final validation before release.
- W17Final changes, voice-over, quality checking and releaseFinal adjustments, voice-over insertion, quality checking and packaging for release.
Module 4 — Service Work and Quality Control
21 minutes · standard module
- W6–7Storyboard developmentLearning structure, content flow, on-screen text and planned interactions are written for the module.
- W8Nissan storyboard reviewNissan reviews the learning structure, content flow and planned interactions.
- W10–12Alpha developmentThe approved storyboard is built inside the reusable Custom HTML template.
- W13Nissan Alpha reviewNissan reviews the developed module and provides one consolidated round of feedback.
- W14–15Alpha changes and Gold preparationFeedback is implemented and the module is prepared as a Gold build.
- W16Nissan Gold reviewNissan performs final validation before release.
- W17Final changes, voice-over, quality checking and releaseFinal adjustments, voice-over insertion, quality checking and packaging for release.
Module 5 — Vehicle Return
10 minutes · short module
- W7–8Storyboard developmentLearning structure, content flow, on-screen text and planned interactions are written for the module.
- W9Nissan storyboard reviewNissan reviews the learning structure, content flow and planned interactions.
- W11–13Alpha developmentThe approved storyboard is built inside the reusable Custom HTML template.
- W14Nissan Alpha reviewNissan reviews the developed module and provides one consolidated round of feedback.
- W15–16Alpha changes and Gold preparationFeedback is implemented and the module is prepared as a Gold build.
- W17Nissan Gold reviewNissan performs final validation before release.
- W18Final changes, voice-over, quality checking and releaseFinal adjustments, voice-over insertion, quality checking and packaging for release.
Module 6 — Follow-up and Service Readiness
22 minutes · standard module
- W8–9Storyboard developmentLearning structure, content flow, on-screen text and planned interactions are written for the module.
- W10Nissan storyboard reviewNissan reviews the learning structure, content flow and planned interactions.
- W12–14Alpha developmentThe approved storyboard is built inside the reusable Custom HTML template.
- W15Nissan Alpha reviewNissan reviews the developed module and provides one consolidated round of feedback.
- W16–17Alpha changes and Gold preparationFeedback is implemented and the module is prepared as a Gold build.
- W18Nissan Gold reviewNissan performs final validation before release.
- W19Final changes, voice-over, quality checking and releaseFinal adjustments, voice-over insertion, quality checking and packaging for release.
Program completion
- W20Final suite testing and delivery confirmationAll six modules are tested together as a connected suite and confirmed as delivered.
This timeline is an estimate based on final source materials being supplied at commencement, consolidated feedback being returned within the nominated review windows and no major changes being introduced after approval. The staggered approach allows modules to progress efficiently while maintaining clear quality and approval gates.
Review gates in every module
Storyboard review
Nissan reviews the learning structure, content flow and planned interactions.
Alpha review
Nissan reviews the developed module and provides one consolidated round of feedback.
Gold review
Nissan performs final validation before release.
To maintain the estimated schedule, consolidated Nissan feedback should be supplied within 3 to 5 business days at each review stage. Delayed approvals or substantial changes to previously approved content may affect dependent module dates.
Production workflow
Key milestones
- Week 3Visual direction approved
- Week 6Reusable Custom HTML template established
- Week 15Module 1 released
- Week 16Module 2 released
- Week 17Modules 3 and 4 released
- Week 18Module 5 released
- Week 19Module 6 released
- Week 20Complete learning suite delivered
Planning allowances used
- Initial screen design: 2 weeks, with two screen-design options presented
- Initial design selection and approval: 3 to 4 business days
- Reusable Custom HTML template build: 4 weeks
- Storyboard development: 2 to 3 weeks per module (3 weeks for longer modules)
- Alpha development: 3 to 4 weeks per module (4 weeks for longer modules)
- Alpha feedback implementation and Gold preparation: 2 weeks per module
- Gold review: up to 5 business days per module
- Final changes, voice-over insertion, quality checking and release preparation: 1 week per module
- Storyboard, Alpha and Gold each include a Nissan review window of 3 to 5 business days, shown as one week in the chart
Project workflow
How the programme is delivered
Eight stages from discovery to hypercare, with source validation and instructional design completed before any build begins.
Discovery and source validation
- Review all six Word documents.
- Review the 15 Key Actions booklet.
- Review supplied NSSW NEXT videos.
- Review original SCORM packages.
- Confirm the source of truth.
- Identify duplicate or conflicting information.
- Confirm final module objectives.
- Confirm required output duration.
- Create a content and reference map.
Instructional design
- Content restructuring
- Content chunking
- Learning sequence
- Scenario design
- Assessment strategy
- Resource recommendations
- Cross-module consistency
- 15 Key Actions alignment
Visual direction and screen design
- Art direction
- Screen design system
- Component and interaction language
Storyboard
- Module-by-module storyboards
- One consolidated Nissan review per module
Alpha build
- First functional build
- Internal quality assurance
Beta and UAT
- Nissan user acceptance testing
- Consolidated feedback response
Gold master
- Final fixes
- SCORM packaging
- Accessibility and LMS checks
LMS release and hypercare
- Release support
- Post-launch hypercare period
Indicative timeline
Discovery and source validation
2 weeks
Instructional design
3 weeks
Visual direction and screen design
2 weeks
Storyboard (six modules)
4 weeks
Alpha build
5 weeks
Beta and UAT
3 weeks
Gold master
1 week
LMS release and hypercare
30 days
Phases may overlap. Timings assume one consolidated Nissan feedback response per review round.
Assumptions
What this proposal assumes
The six modules will be presented only as NSSW NEXT modules.
Nissan will provide the latest approved 15 Key Actions booklet.
Nissan will confirm the correct numbering and terminology where source materials conflict.
Nissan will provide original SCORM packages where available.
Nissan will provide relevant NSSW NEXT videos.
Existing SCORMs and videos are reference inputs and do not automatically define the new design.
The current duration is an estimate derived from the supplied Word documents.
The approved storyboard will determine final output duration.
One consolidated Nissan feedback response is required per review round.
Significant new content supplied after storyboard approval may require a change request.
Placement or basic restructuring of supplied Nissan videos is included in the selected module build price.
AI-animated videos are optional and separately priced.
Hand-animated Adobe After Effects explainers are optional and separately priced.
Nissan will provide the highest-quality available source video files.
Nissan will confirm usage rights for all supplied footage, imagery, music and narration.
Video duration and final scripts must be approved before optional video production begins.
Major restoration, reshooting, extensive audio repair, translation and replacement narration will be separately scoped.